Frequently asked questions


Discount / coupon codes can be applied during the checkout process. Most of our codes are limited time offers and cannot be combined with each other. If you have any questions about our offers, please contact us.

Swirl fabrics are usually viscose (known as rayon in Bali) or cotton. We don’t like nylon or polyester!!! Viscose rayon is a semi-synthetic fabric with the benefits of both – it’s soft, cool and comfortable and as it’s not insulating, it’s great for use in hot and humid climates.

Our printed fabric items are made in very small production runs (sometimes only 2 or 3 at once) so the chance of bumping into someone in the same frock / top / skirt is very very very small indeed.

We do not produce a printed catalogue.

Batik is a wax resist dye technique, and therefore any printed fabrics may have some wax residue on them. This is perfectly natural! We recommend brushing lightly, and then put the tissue paper your item was wrapped in on it, shiny side up, and pass a cool iron over to pick up any remaining wax if necessary.

Natural variations in fabric and their prints are part of a garment’s character.

We do not press / iron items prior to dispatch. We recommend hanging our crinkle textured items in a steamy atmosphere (in the bathroom while the shower is running perhaps) to help any creases drop out, or using a hand steam brush.

Please browse our “shelves” (use the categories on the left, or try the search option for a particular colour or size) and add things you would like to your shopping cart. When you are ready, click onto your cart and proceed to the checkout. If you have shopped at Swirl before and can remember the email address and password you used, you can log in, otherwise please choose the new customer button.

If you have any discount codes, now is the time to apply them!

You can choose to pay by Paypal, or, if you are UK based, by postal order or cheque.

When shopping at Swirl, items are only yours when you have completed checkout. In the very unlikely event of two customers taking the same one-off item to checkout at the same time, the first to complete the process will be the successful purchaser.

Buying from outside the UK?

Swirl Clothing ships worldwide!

If you are buying from outside the UK where Swirl Clothing is based, you may find the following information useful.

All items are priced in UK currency, £ or GBP or British Pounds. To estimate the price in your local currency, try a tool such as Google’s currency converter

Payment is processed by PayPal and when you check out, you will be able to see the actual cost in your own currency.

We use Royal Mail’s airmail service. Shipping time depends on your location; estimates are Europe 5 days and the rest of the world is around 8 days. Shipping fees are based on the actual weight of your order – see shipping fees

If you are buying from outside the United Kingdom (UK), please remember that customs and import fees may be payable, depending on the regulations of your home location.

Some of our items are labelled “hand wash only”. The girls at Swirl (who wear Swirl clothes the whole time) confess that we hate hand washing and we put all our lovely items in the machine on an environmentally friendly cool wash (30 degrees or less) using a gentle cycle, and then hang to dry. We have worn and washed and loved items for several years and they still look and feel great. However, if items have beads or sequins, you should either hand wash, or place inside a pillowcase or similar to protect the decoration in a machine.

We expected our fabrics to be colour-fast, but recommend a first wash should be with like colours.

We use NEW packaging materials made from RECYCLED materials, and would like you to reuse or recycle them where possible please.

We send by Royal Mail 1st class recorded post in the UK, and by airmail to Europe, or a better service (for example a next-day courier service in the UK) if appropriate.

By request, we now ship to worldwide! If shipping for your country is not shown in the checkout process, you can always contact us for a P&P quote.

Please remember that if you are shopping from outside the UK, you may have to pay customs duty / tax on your purchase. We cannot declare a lower value or mark as a gift on any customs forms.

We hope that you will be as happy with your Swirly things as we are with ours. If you want to return any item for any reason, please contact us by email within 14 days of its receipt. Items must be unworn, with tags attached, in their original wrapping.

Within 2 working days, we will confirm that we will expect your return.

Please ensure that you receive a proof of postage for your own records and have adequate insurance cover should the parcel be lost. Swirl Clothing cannot be held responsible for lost parcels. Your item must be sent back within 4 days of our acknowledgement email. Please return to Swirl, 42 Fossgate, York YO1 9TF, UK. UK customers – we advise you to check out Royal Mail’s size guide to ensure you do not pay more than you have to for postage.

Within 2 working days of receipt of your return, we will refund you the item cost by your original payment method, or issue you with a credit note, as preferred. Shipping costs will only be refunded up to our standard delivery option cost.

Please note that we do not offer a free returns service.

This returns policy only applies to items purchased from this webstore

The majority of Swirl clothing comes with a free Balinese beaded ring (exceptions being accessories, such as wraps and sarongs). These are not suitable for very young children. Please do not let youngsters play unsupervised with any Swirl accessories.

Swirl Clothing comes in

* OS – “one size”, theoretically where “one size fits all”

* medium or small/medium, for smaller than OS

* “2x” or “3x” for larger than OS

We list the sizes we expect will work for each item. The girls at Swirl measure each style, and we try items on ourselves to be able to recommend sizing based on our experience, and the table below.

UK or Australia 8 10 12 14 16 18 20 22 24 26 28 30
cm 81 86 91 96 101 109 116 122 128 134 142 150
ins 32 34 36 38 40 43 46 48 51 53 56 59
cm 89 94 99 104 109 116 124 130 136 142 150 157
ins 35 37 39 41 43 46 49 51 54 56 59 62
USA size 4 6 8 10 12 14 16 18 20 22 24 26
EUR size 36 38 40 42 44 46 48 50 52 54 56 58